Shipping policy
Order Processing
We aim to process all Vonuco® orders within 1–3 business days.
Occasionally, processing may take a little longer due to incomplete payment, incorrect shipping information, high order volume, or seasonal demand. If we need any additional information from you, our team will contact you by email before your order is processed.
Shipping Time
- United States: 10–21 business days
- International Orders: 10–30 business days
Vonuco® ships worldwide. Delivery times may vary depending on your location, customs processing, and local carrier.
External factors that may affect delivery include:
✔ Weather conditions
✔ Holiday periods
✔ Customs delays
✔ Unexpected carrier delays
While these situations are outside our control, we will do our best to keep you informed throughout the delivery process.
Order Cancellation
If you need to cancel your order after placing it, please contact us as soon as possible.
Because orders are prepared quickly, we cannot guarantee that a cancellation can be completed once your order has been sent to our fulfillment team. If your order has already shipped, it can no longer be cancelled.
Our goal is to make your experience with Vonuco® as simple and reliable as possible. If you have any questions about your order or delivery, please contact our customer support team at support@vonuco.com.
Thank you for choosing Vonuco®.